Managing Users

Users with the Manage Users & Permissions permission can create, update, disable, enable, or delete user accounts.

User Statuses

SeaLights distinguishes between different user statuses:

• Active: User can log in.

• Inactive: User cannot log in (temporarily blocked).

• Deleted: User account is removed and cannot log in.

SSO users are provisioned as active upon their initial login. To permanently remove an SSO user, an Admin must ensure they are blocked within the organization's Identity Provider; otherwise, deleting them from SeaLights settings will only result in their re-creation on the next login.

User accounts managed directly by SeaLights (not via SSO) have a password status:

• OK: User can log in with their current password.

• Temporary: User must change their password upon first login.

• Temporary-Expired: User cannot log in until an administrator resends a temporary password.

• Reset-Code: User can log in after setting a new password using a confirmation code.

• Reset-Code-Expired: User cannot login until admin resets password or user uses forgot password.

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Creating a User

Adding Individual User Accounts

1. In the Users list under Users & Permissions, click Create User.

2. Provide the user's first name, last name, email address, and assign a role.

3. Optionally, grant the user with specific permissions.

4. Click "Create".

5. Optionally, assign the user to specific groups.

Upon creation, new users receive a welcome email with their username and a temporary password. This initial password allows them to log in, but they will then be immediately required to create a new, secure password.

The temporary password has a 15-day expiry; should it expire, an administrator with Users & Permissions privileges can resend the welcome email to issue a new temporary password.

Creating Multiple Users (Bulk Upload)

You can add multiple users simultaneously using a CSV file:

1. In the Users list under Users & Permissions, click Bulk Create Users.

2. Download the Blank CSV Template provided in the dialog.

3. Open the downloaded CSV file and fill in the details for each new user. Make sure not to remove the column headers. You'll need to provide:

   1. Email address

   2. First name

   3. Last name

   4. Role (e.g., user-limited, user, user-admin, or user-devops). A handy Lookup button is available in the dialog to show valid role values.

   5. (Optional) Groups: A list of group names separated by $$ (e.g., GroupA$$GroupB). Use the Lookup button in the dialog to show a list of existing groups in your organization.

   6. (Optional) Permissions: A list of specific permissions separated by $$. Use the Lookup button in the dialog to show valid permission values.

4. Save your completed CSV file.

5. If you've included group names in your CSV that don't yet exist in SeaLights and want them created automatically, check the "Create group if... " box in the Bulk Create Users dialog.

6. Click on Attach CSV File to select your saved file and press the Upload button.

   1. If any errors occur during the upload, you'll receive detailed feedback for each affected row.

Upon creation, new users receive a welcome email with their username and a temporary password. This initial password allows them to log in, but they will then be immediately required to create a new, secure password.

The temporary password has a 15-day expiry; should it expire, an administrator with Users & Permissions privileges can resend the welcome email to issue a new temporary password.

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Updating a User

1. In the Users list, find the user using the search bar or by navigating the list.

2. Click on the user name.

3. You can update their first name, last name, role, permissions, and assigned groups.

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Disabling/Enabling a User

To temporarily block or restore a user's access:

1. In the Users list, locate the user.

2. Hover over the user and click the toggle switch, on the action buttons column.

3. Confirm the action when prompted.

To enable an inactive user:

1. Hover over the user and click the toggle switch, on the action buttons column.

2. Confirm the action when prompted.

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Deleting a User

Deleting an account permanently removes the user's access.

1. In the Users list, locate the user.

2. Hover over the user and click the delete button.

   1. This action is available only after disabling the user.

3. Confirm the deletion when prompted.

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